Our team of leading experts in the field offer our clients the best available knowledge and experience to provide solutions to problems, to support management decisions, and to improve business performance.

Our Services in underground utility infrastructure encompasses:

• Horizontal Directional Drilling

• Asset Management and Rehabilitation

The services we offer within trenchless projects include: feasibility studies; asset inspection and condition assessment; conceptual and detailed design; specifications; contract documents; bid evaluation; risk management; implementation supervision; and Quality Assurance monitoring and auditing. In addition, we undertake litigation support services including expert witness work, courtroom testimony, and dispute resolution.

eTrenchless Consulting is also a global provider of trenchless design tools - BoreAid, the first comprehensive HDD Design Tool. We work with companies around the world to enhance and improve their HDD design by utilizing new technology and development methods. We offer training courses and workshops in the use of our BoreAid and in several other trenchless technology areas.

Last Updated: October 20, 2008

eTrenchless Consulting Limited and its affiliates (collectively referred to as “eTrenchless”) are committed to protecting your privacy. This Privacy Policy applies to the collection, use and disclosure by eTrenchless of information about identifiable individuals (”Personal Information”) collected through eTrenchless’s website (the “Site”).

1. Collection of your Personal Information

eTrenchless may collect Personal Information, such as your name, email address, contact name, company name and address. If you choose to purchase any of our products, we may collect additional Personal Information. Personal Information is collected when users of the Site voluntarily supply it. eTrenchless may collect information about your visit to the Site, including the pages you view and the links you click. We also collect certain standard information that your browser sends to every web site you visit, such as your IP address, browser type and language, access times and referring web site addresses.

2. Use of your Personal Information

eTrenchless uses your Personal Information to assist in delivering services and products that meet your needs. These services may include the display of customized content and marketing based upon the information eTrenchless has collected. eTrenchless may also use your Personal Information to generate statistics and reports for internal use.

3. Disclosure/Transfer of Your Personal Information

eTrenchless does not sell, rent or lease its user lists to third parties. eTrenchless may access and/or disclose your Personal Information if required or permitted to do so by law. eTrenchless may also access and/or disclose your Personal Information under the following circumstances: (a) to comply with a legal requirement including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on eTrenchless; (b) where eTrenchless has reasonable grounds to believe that such access or disclosure is necessary to prevent or investigate any breach of an agreement or contravention of a law; or (c) in urgent circumstances to protect the life, health or security of any person.Other than as set forth above, eTrenchless does not use or disclose Personal Information without your consent. Any use or disclosure of your Personal Information within eTrenchless will remain subject to the limitations of this Privacy Policy. eTrenchless will give you notice and obtain your consent before using or disclosing your Personal Information for any purpose that is not described in this Policy.

eTrenchless may also disclose your Personal Information to its successor or any assignee, as necessary, without notice to you.

4. Control of your Personal Information

In certain instances, eTrenchless offers its customers an opportunity to limit the collection, use and sharing of their Personal Information. For example, if you do not wish to receive any product material from eTrenchless, please let us know.

5. Security of your Personal Information

eTrenchless is committed to protecting the security of your Personal Information. We use a variety of security and information technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure. For example, we store the Personal Information you provide on computer systems with limited access which are located in controlled facilities.

6. Use of Web Beacons

Some pages on the Site may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow eTrenchless to count users who have visited those pages. eTrenchless may also place Web beacons from third parties on our site in order to compile aggregated statistics and to help determine the effectiveness of our promotional or advertising campaigns. eTrenchless prohibits third parties, by contractual means, from using Web beacons on the Site to access your Personal Information.

7. Changes to this Policy

eTrenchless encourages you to periodically review this Policy. eTrenchless will occasionally update or change this Privacy Policy. When eTrenchless makes changes to this Privacy Policy, you will see the word “updated” next to the Privacy Policy link on the introductory page of the Site for a period of at least thirty (30) days from the date of the update. The date that this Privacy Policy was last updated will appear at the top of the Privacy Policy.

8. Enforcement of this Privacy Policy

If you need additional information about eTrenchless’s privacy policy or our management of your Personal Information, or if you want to access the Personal Information that eTrenchless has collected about you, inform us of any information we have on file that you believe to be incorrect or incomplete, or have us investigate concerns about our personal information practices, please contact us at:

eTrenchless Consulting Limited
Fax: 519-746-6556
Email: info@etrenchless.com

Last Updated: October 20, 2008

YOUR ACCESS TO THIS WEBSITE IS SUBJECT TO LEGALLY BINDING TERMS AND CONDITIONS. PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE PROCEEDING.

1. Agreement between You and eTrenchless Consulting Limited eTrenchless Consulting Limited and its affiliates, and their successors and assigns (collectively referred to as “eTrenchless”), is a company that sells design tools for the horizontal directional drilling industry. The purpose of this website (the “Site”) is to provide information on eTrenchless’s distinct and versatile product designs and advanced technologies. The terms, conditions and notices contained herein, constitute an agreement between you and eTrenchless (the “Agreement”) regarding your use of the Site. eTrenchless has made reasonable efforts to make the Agreement available to you either through the Site and/or other means of communication. By accessing the Site, you accept the Agreement. If you do not accept the Agreement, in its entirety, you must not access or use the Site.

2. Modification of the Agreement

eTrenchless reserves the right to modify this Agreement from time to time, for any reason. When such changes occur, you will see the word “Updated” next to the link to this Agreement on the introductory page of the Site for a period of at least thirty (30) days from such update. Additionally, the date when this Agreement was last updated will also appear at or near the top of any page within the Site on which this Agreement is displayed. Please review this Agreement from time to time so you will be apprised of any changes. After any change to this Agreement, eTrenchless may, but is not obliged to, ask you to actively confirm your agreement with the revised Agreement. If eTrenchless does not do so, but you continue to use the Site after the changes come into effect, you will be deemed to have agreed to abide by the revised Agreement. If you do not agree with the revised Agreement without qualification, you must discontinue using the Site and, if applicable, instruct eTrenchless to disable any usernames and passwords assigned to you.

3. Contracting Party with Authority

For the purposes of this Agreement, you shall be deemed to have capacity and authority or apparent capacity and authority to accept the Agreement. You accept responsibility for any fraudulent activity resulting from an impersonator or an unauthorized person without capacity and authority to accept the Agreement.

4. Use of eTrenchless Product-Related Information

eTrenchless offers product-related information which may include information provided by a third party. The inclusion of any information or hyperlink does not imply that eTrenchless endorses any of the content including news, opinions, advice, statements and advertisements of the third party website. These sites are not under the control of eTrenchless, and by accessing them, you do so at your own risk. eTrenchless is not responsible for webstreaming or any other form of transmission received from any third party site, nor is eTrenchless responsible if the third party site is not working appropriately. Any transactions that take place between you and the third party, are directly with the third party, and eTrenchless cannot be held responsible for any loss or damage you may incur as a consequence thereof.

5. Intellectual Property

You acknowledge that any and all information, content, links, reports, data, databases, e-mails, code, photographs, pictures, video, files, graphics, interfaces, web pages, text, files, software, product names, company names, trade-marks, logos, trade names, or other materials contained on the Site (collectively the “Content”) including the manner in which the Content is presented or appears and all information relating thereto, are the property of their respective owners as indicated, eTrenchless or its licensors, as the case may be. Except as expressly provided, you are not granted any rights in or to the Content available on or via the Site. All such rights remain with their respective owners.

To the extent that any jurisdiction applicable to this Agreement has a notice and take-down scheme like the one set out in the United States’ Digital Millennium Copyright Act (”DMCA”), upon receipt of any notice alleging infringement that complies with such a scheme, eTrenchless will act expeditiously to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and will act expeditiously to remove or disable access to any reference or link to material or activity that is claimed to be infringing. eTrenchless may attempt to contact the person who has posted such material in order to give that person an opportunity to respond to the notification, although eTrenchless makes no promise to do so. Any and all counter notifications submitted by that person will be furnished to the complaining party. In all circumstances, eTrenchless will give the complaining party an opportunity to seek judicial relief in accordance with any applicable laws before eTrenchless replaces or restores access to any material as a result of any counter notification.

Notices of claimed infringement should be directed to:

eTrenchless Consulting Limited
442 Tamarack Drive
Waterloo, Ontario
Canada N2L 4H1
Fax: 519-746-6556
Email: info@etrenchless.com

Please put “Notice of Infringement” in the subject line of all such notifications, and include in each such notice a reasonable description of the materials alleged to be infringing and the proprietary rights alleged to have been or being infringed.

6. WARRANTY DISCLAIMER

CONTENTS ON THE SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTIES OR CONDITIONS WHATSOEVER. ETRENCHLESS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. ETRENCHLESS MAKES NO WARRANTY THAT (A) THE SITE WILL MEET YOUR REQUIREMENTS; (B) THE SITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR ANY SERVICES OFFERED THROUGH THE SITE WILL BE ACCURATE AND RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.

ETRENCHLESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE FROM THE SITE.

7. LIMITATION OF LIABILITY

THE USE OF THIS SITE AND THE CONTENT IS AT YOUR OWN RISK AND ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS ASSUMES NO LIABILITY OR RESPONSIBILITY PERTAINING TO THE CONTENT OR YOUR USE OF THE SITE. IN NO EVENT SHALL ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR INDIRECT DAMAGES RESULTING FROM OR ARISING IN CONNECTION WITH THE SITE, THE CONTENT, THE PRIVACY POLICY OR THIS AGREEMENT, INCLUDING WITHOUT LIMITATION LOSS OF REVENUES, LOSS OF USE, THE INCAPACITY TO REACH ANY OBJECTIVE, OR THE LOSS OF DATA OR OF COMPUTER TIME USE, EVEN IF THEY HA BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES BY YOU OR ANY OTHER PERSON.

IN NO EVENT SHALL ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY PERSON ON ACCOUNT OF YOUR OR THAT PERSON’S USE OR MISUSE OF AND RELIANCE ON THE CONTENT OR OTHER MATERIALS ACCESSIBLE ON OR VIA THE SITE.

IN NO EVENT SHALL ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR ANY PERSON WITH RESPECT TO DAMAGES INCURRED BY REASON OF ANY SERVICES OR GOODS RECEIVED THROUGH OR ADVERTISED ON THE SITE OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE SITE.

ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOU OR ANY THIRD PARTY MAY SUFFER AS A RESULT OF THE TRANSMISSION, STORAGE OR RECEIPT OF CONFIDENTIAL, PERSONAL OR PROPRIETARY INFORMATION THAT YOU MAKE OR THAT YOU EXPRESSLY OR IMPLICITLY AUTHORIZE ETRENCHLESS TO MAKE, OR FOR ANY ERRORS OR ANY CHANGES MADE TO ANY TRANSMITTED, STORED OR RECEIVED INFORMATION.

ETRENCHLESS ASSUMES NO OBLIGATION TO UPDATE THE CONTENT ON THE SITE. THE CONTENT ON THE SITE MAY BE CHANGED WITHOUT NOTICE TO YOU. ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS ARE NOT RESPONSIBLE FOR ANY CONTENT OR INFORMATION THAT YOU MAY FIND UNDESIRABLE OR OBJECTIONABLE. ETRENCHLESS, ITS LICENSORS, SUPPLIERS, AND ANY RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS DISCLAIM ANY LIABILITY FOR UNAUTHORIZED USE OR REPRODUCTION OF ANY PORTION OF THE SITE. ACCESSING THE SITE OR THE CONTENT FROM TERRITORIES WHERE IT MAY BE ILLEGAL IS PROHIBITED.

The limitations specified above shall apply regardless of the causes or circumstances giving rise to the claim, even if such claim is based on breach of contract, negligence or other tort, and shall survive a fundamental breach or failure of essential purpose of any limited remedy or this Agreement.

You acknowledge and agree that, regardless of any statute or law to the contrary, any claim or cause of action you may have arising out of, or relating to, your use of the Site must be filed within one (1) year after such claim or cause of action arises, or it will be permanently barred.

YOU AGREE TO WAIVE ANY RIGHTS YOU MAY HAVE: (1) TO PARTICIPATE IN ANY CLASS ACTION LAW SUITS AND (2) TO A TRIAL BY JURY.

8. Indemnification

You agree at all times to indemnify, defend and hold harmless eTrenchless and its licensors, suppliers, and any respective directors, officers or employees against all actions, proceedings, costs, claims, damages, demands, liabilities and expenses whatsoever (including legal and other fees and disbursements) sustained, incurred or paid by eTrenchless directly or indirectly in respect of (i) any information or other content you provide on or through the Site or by e-mail or other correspondence; or (ii) your use or misuse of the Content or the Site, including without limitation infringement claims.

9. Privacy Policy

eTrenchless is concerned about your privacy and has developed a policy to address privacy concerns. (the “Privacy Policy”). You can find the current Privacy Policy at www.eTrenchless.com/privacy-policy/

10. Applicable Laws

The Site is controlled by eTrenchless in Waterloo, Ontario, Canada. By accessing the Site, you agree that any legal matter that may arise between you and eTrenchless relating to the Contents of the Site shall be governed by the laws of the Province of Ontario, Canada and exclusively by its courts without reference to the conflict of laws provision. The parties agree to attorn to the jurisdiction of the courts of the Province of Ontario for the conduct of any legal proceedings under, or related to, this Agreement. eTrenchless makes no promise that anything on the Site is appropriate or available for use in locations outside Canada. The Site and its Contents are intended for use only in jurisdictions where they may lawfully be offered for use.

11. Severability

If a court of competent jurisdiction deems any provision unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

12. Assignment

eTrenchless may assign this Agreement, in whole, or in part, at any time, with or without notice to you. You may not assign your rights or delegate your duties under this Agreement, either in whole or in part, without the prior written consent of eTrenchless.

13. Copyright Notice and Trademark Information

Unless otherwise indicated, information contained in this site is Copyright © 2008, eTrenchless Consulting Limited. All rights reserved.

Other names appearing on the Site may be trademarks of their respective owners.

14. Contact Information

If you have any questions regarding this Agreement, please contact eTrenchless Consulting Limited at

eTrenchless Consulting Limited
Fax: 519-746-6556
Email: info@etrenchless.com

15. English Language

The parties confirm that it is their wish that this Agreement as well as all other documents relating to this Agreement, including notices, be drawn up in English only. Les parties aux présentes confirment que c’est leur volonté que la présente convention du même que tous les documents, y compris les avis, s’y rattachant, soient redigés en anglais seulement.